Privacy Policy

Privacy policy

CareCore respects your privacy and handles personal information in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

Information we collect

We may collect information you provide when you place an order, create an account, contact us or subscribe to updates. This can include your name, contact details, delivery address, order details, support correspondence and device or browsing information collected through the store.

How we use information

We use information to process orders, provide support, deliver products, prevent fraud, improve the store, meet legal obligations and, where permitted, send relevant marketing communications. You can unsubscribe from marketing emails at any time using the link in the email.

Service providers and disclosures

We may share information with providers that help operate the store, process payments, deliver orders, provide analytics or meet legal obligations. These providers may process information outside Australia. We only share information needed for the relevant service or as required by law.

Access, correction and contact

You may ask to access or correct personal information we hold about you, or raise a privacy concern, by contacting CareCore. We may need to verify your identity before responding. If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.

Updates to this policy

We may update this policy when our practices or legal obligations change. The current version is published on this page.